Return policy

Items must be returned in the original packaging with no modifications made to the product. Returns are allowed up to 14 days after receipt by contacting returns@jennywalker.com.

Items must not have been modified, assembled or adjusted in any other way otherwise a restocking fee of 25% will be applied. Shipping charges are non-refundable.

if your package arrives damaged, please note on teh delivery ticket and take pictures and send them to us immediately at returns@jennywalker.com. Exchanges are allowed up to 14 days after receipt by contacting returns@jennywalker.com following all the above conditions of a return.